1. Overview
This policy applies to confirmed workshops, both Online Instructor Led Workshops and Onsite Programs for your Teams. If your signed proposal or order states different terms, those terms apply.
2. Rescheduling by You
- You may reschedule once at no charge if you tell us in writing at least 14 days before the start date.
- Requests made less than 14 days before the start date are treated as a cancellation, although we will try to find new dates where we can.
- The new dates should fall within 3 months of the original start date.
3. Cancellation by You
Cancellations must be made in writing. Charges depend on how much notice you give before the start date:
- 30 days or more: full refund of fees paid.
- 15 to 29 days: 50% of the workshop fee is payable.
- Less than 15 days, or no-show: the full workshop fee is payable.
For onsite programs, travel and accommodation already booked and not refundable by the provider are payable in all cases.
4. Participant Changes
You may substitute participants at any time before the workshop at no charge. Reducing participant numbers after confirmation does not reduce a fixed workshop fee unless the proposal says otherwise.
5. Cancellation or Changes by Us
If we have to cancel or postpone a workshop, for example because of trainer illness, we will offer new dates promptly. If the new dates do not suit you, we will refund all fees paid for that workshop. We are not responsible for other costs you incur.
6. Events Beyond Control
Neither side is liable for delays or cancellations caused by events beyond reasonable control, such as natural disasters, government restrictions, or major outages of essential platforms. In such cases we will agree new dates or switch an onsite program to online delivery where both sides agree.
7. Refunds
Approved refunds are paid to the original payment method or bank account within 30 days of the cancellation being confirmed.
8. Contact
InfoMover Technologies
204, Labh Complex, Atladra, Vadodara, Gujarat, India
Email: privacy@infomovertech.com